Shift Leader & Team Coach: Elevate Guest Experience

Culver's; Pleasant Prairie (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Benefits (health, dental, vision)

PTO - vacation accrual

Growth opportunities

Free meals

Uniforms

Job summary

Merch Foods Group, a Culver's franchising group, is seeking an Assistant Manager to lead daily operations, deliver exceptional guest experiences, and support a fast-paced Wisconsin-based Culver's location.

You will supervise shifts, coach a team, uphold food-safety standards, assist with hiring and training, and drive sales while ensuring profitability. A positive, can-do attitude and reliable scheduling are essential.

Qualifications

• Leadership and guest-service oriented mindset.
• Ability to communicate clearly and solve problems.
• Willingness to work flexible hours including nights/weekends/holidays.

Responsibilities

• Lead shifts to ensure great food and guest service.
• Coach and mentor a high-performing team.
• Maintain compliance with all operational and food safety procedures.
• Assist with recruiting, training, staff supervision, and inventory management.
• Motivate the team to meet sales targets and maximize profitability.

Skills

Leadership

Guest service

Communication

Time management

Scheduling flexibility

ServSafe Certified

Staff development

Physical lifting

Job description

Merch Foods Group, a Culver's franchising group, is seeking an Assistant Manager to lead daily operations, deliver exceptional guest experiences, and support a fast-paced Wisconsin-based Culver's location.

You will supervise shifts, coach a team, uphold food-safety standards, assist with hiring and training, and drive sales while ensuring profitability. A positive, can-do attitude and reliable scheduling are essential.