Shift Leader — Smooth Ops, Training & Service

Workstream; Quakertown (Bucks County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health plan

Discounted meals

Opportunities for growth

Training provided

Job summary

Arby’s is seeking a Shift Manager to support the General Manager and Assistant Manager, ensuring smooth daily operations. You will assist in training team members, delivering strong customer service, and helping with performance initiatives.

This role emphasizes teamwork, time management, and the ability to work under pressure. Responsibilities include supporting the GM, maintaining service standards, ensuring food safety, and monitoring cost controls while leading a shift in accordance with

Qualifications

• Customer service experience and a focus on guest satisfaction.
• Ability to support the General Manager and Assistant Manager with staff training.
• Comfort handling multiple tasks and performing under pressure.

Responsibilities

• Be the primary support to the general manager on shift.
• Ensure all aspects of the operation run smoothly during shifts.
• Oversee service, food safety, and cost controls on shift.
• Supervise a shift and adhere to Franchisor operating standards.

Skills

Customer service

Team leadership

Time management

Multitasking

Training & development

Job description

Arby’s is seeking a Shift Manager to support the General Manager and Assistant Manager, ensuring smooth daily operations. You will assist in training team members, delivering strong customer service, and helping with performance initiatives.

This role emphasizes teamwork, time management, and the ability to work under pressure. Responsibilities include supporting the GM, maintaining service standards, ensuring food safety, and monitoring cost controls while leading a shift in accordance with