Shift Leader: Retail Ops & Customer Service

Hispanic Alliance for Career Enhancement; Los Gatos (CA); On-site; USD 20,855 - 29,702; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Access to voluntary benefits

Job summary

The Hispanic Alliance for Career Enhancement is seeking a Shift Supervisor for their location in Los Gatos, California. This role is crucial in driving CVS Store performance while ensuring excellent customer service. As a leader, you will oversee store operations and crew management in the absence of a manager.

The ideal candidate should possess strong analytical and communication skills, with the ability to handle customers' needs and work flexible hours. The position is part-time with anticipated weekly hours of 25.

Qualifications

• Ability to supervise store crew and direct activities effectively.
• Capacity to assist customers and handle complaints.
• Flexible schedule availability including early mornings and weekends.

Responsibilities

• Support store management in driving execution and performance.
• Lead store staff when management is absent.
• Ensure smooth store operations and completion of procedures.

Skills

Deductive reasoning

Analytical skills

Advanced communication skills

Supervision skills

Education

High School diploma or equivalent

Job description

The Hispanic Alliance for Career Enhancement is seeking a Shift Supervisor for their location in Los Gatos, California. This role is crucial in driving CVS Store performance while ensuring excellent customer service. As a leader, you will oversee store operations and crew management in the absence of a manager.

The ideal candidate should possess strong analytical and communication skills, with the ability to handle customers' needs and work flexible hours. The position is part-time with anticipated weekly hours of 25.