Shift Leader — Restaurant Ops & Team Coach

Papa John's International , Inc.; Gallatin (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

A prominent pizza restaurant chain in Gallatin, TN is looking for a Shift Leader who will supervise restaurant operations and ensure high-quality products and exceptional customer service. The ideal candidate will manage shift coverage and contribute to profit goals while ensuring compliance with all policies and procedures. The role requires leadership skills, a focus on customer satisfaction, and the ability to handle cash management duties. Strong dough management and multitasking abilities are essential.

Qualifications

• Experience in a leadership role within a food service environment.
• Strong understanding of customer needs and business operations.
• Ability to work under pressure while maintaining a positive attitude.

Responsibilities

• Supervise shifts and ensure compliance with all operational guidelines.
• Contribute to achieving product goals and customer satisfaction.
• Provide immediate feedback and correct problems in real-time.

Skills

Customer service

Dough management

Multitasking

Cash management

Job description

A prominent pizza restaurant chain in Gallatin, TN is looking for a Shift Leader who will supervise restaurant operations and ensure high-quality products and exceptional customer service. The ideal candidate will manage shift coverage and contribute to profit goals while ensuring compliance with all policies and procedures. The role requires leadership skills, a focus on customer satisfaction, and the ability to handle cash management duties. Strong dough management and multitasking abilities are essential.