Shift Leader: Lead a Fast-Paced Pizza Team to Excellence

BBQ Holdings, Inc.; Franklin (TN); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Education and tuition assistance

Earn tips

Work within your local community

Job summary

A leading pizza company in Franklin, TN is looking for a Shift Supervisor to oversee team performance and ensure excellent guest service. Responsibilities include managing store operations, training team members, and handling cash. Ideal candidates will have experience in quick-service restaurants, strong communication and customer service skills, and a desire to foster a positive work environment. The role offers opportunities for growth and a supportive team culture.

Qualifications

• Ability to communicate effectively and manage various guest situations.
• Outstanding customer service skills required.
• Novice computer skills in MS Office and POS systems necessary.

Responsibilities

• Oversee and train team members to ensure strong performance.
• Address guest complaints and equipment issues calmly.
• Manage cash handling and store operations independently.

Skills

Communication skills

Customer service skills

Math skills

Computer skills

Knowledge of food safety

Education

At least six months experience in QSR

Tools

POS systems

MS Word

Excel

Outlook

Job description

A leading pizza company in Franklin, TN is looking for a Shift Supervisor to oversee team performance and ensure excellent guest service. Responsibilities include managing store operations, training team members, and handling cash. Ideal candidates will have experience in quick-service restaurants, strong communication and customer service skills, and a desire to foster a positive work environment. The role offers opportunities for growth and a supportive team culture.