Shift Leader - Restaurant 207193 - 1613 Arizona Avenue, Monroe, LA 71202

Church's Chicken in; Monroe (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader for their Monroe location. The role involves leading the team, ensuring excellent customer service, and maintaining food safety standards. Candidates should have a high school diploma and preferably ServSafe training. This position offers a chance to grow in a supportive environment.

Qualifications

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety training highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee activities carried out by Team Members.
• Enforce safety and security policies and procedures.

Skills

Customer Service

Team Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

Shift Leader - Restaurant 207193 - 1613 Arizona Avenue, Monroe, LA 71202 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader, ensuring Team Members receive proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Assign and oversee activities carried out by Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as per Shift Awareness Checklists.
8. Follow proper procedures for food preparation, receiving, handling, and storage, including rotation and icing.
9. Maintain professional and ethical leadership behaviors at all times.
10. Ensure punctual attendance of employees for shifts.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety training highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdown for proper polling.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference. For over 60 years, our restaurant has been a place where hardworking people can grow and succeed by serving others.

Church's Chicken is an equal opportunity employer, making employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected factor.