Shift Leader - Restaurant 205403 - 824 3rd Ave North, Birmingham, AL 35203

Cajun Funding Corp; Birmingham (AL); On-site; USD 25,000 - 45,000; Part time

Job summary

An established industry player in the restaurant sector is looking for a Shift Leader to guide team members in delivering exceptional customer service. In this role, you'll ensure compliance with operational standards and foster a positive work environment. Responsibilities include monitoring service quality, assisting team members, and enforcing safety protocols. This position offers a dynamic atmosphere where your leadership will directly impact customer satisfaction and team success. If you're passionate about the food service industry and ready to take on a leadership role, this is the opportunity for you!

Qualifications

• Must be at least 18 years of age and have a high school diploma or G.E.D.
• ServSafe food safety training is highly recommended.

Responsibilities

• Ensure prompt, friendly, and courteous customer service.
• Assist Team Members to prepare quality products and maintain a clean restaurant.
• Monitor and perform opening and closing duties as required.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

Tools

POS System

Job description

Shift Leader - Restaurant 205403 - 824 3rd Ave North, Birmingham, AL 35203

Shift Leader - Restaurant 205403

Location: 824 3rd Ave North, Birmingham, Alabama

Time Type: Part time

Posted On: 4 Days Ago

Job Requisition ID: R0057680

Reports To: Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training and development necessary to provide an outstanding customer experience at Church’s. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Completes Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensures accuracy of paperwork.
• Enters inventory and payroll, as required, into the POS system.
• Ensures the restaurant polls nightly by the correct closedown of the POS system.
• Ensures adherence to established cash handling and security procedures, including but not limited to, cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Must possess a valid Driver’s License, have access to an automotive vehicle during shifts, and possess proof of insurance on the vehicle.
• Must successfully complete the Shift Leader certification program.

Church’s Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.