Shift Leader - Restaurant 203219 - 1264 E. Washington, Brownsville, TX 78521

Baylor Scott & White Health; Brownsville (DE); On-site; USD 40,000 - 55,000; Full time

Job summary

Church's Chicken is seeking a Restaurant General Manager to lead their team and ensure outstanding customer service. Responsibilities include coaching Team Members, ensuring compliance with policies, and maintaining a clean and efficient restaurant environment. Ideal candidates should have a high school diploma and food safety training, with a passion for delivering quality service.

Qualifications

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining a clean restaurant.
• Perform opening and closing duties as required.

Skills

Customer Service

Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheets, and other shift-required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure proper nightly polling of the restaurant by correctly closing the POS system.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's is committed to providing a fun, fast-paced career with opportunities for growth. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hard-working people can succeed and serve others.

Church's Chicken is an equal employment opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.