Shift Leader - Restaurant 202108 - 6001 Miller Road, Columbus, GA 31907

Church's Chicken in; Columbus (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to oversee restaurant operations and ensure exceptional customer service. The Shift Leader will train Team Members, enforce policies, and manage daily tasks to maintain a high standard of service and safety. Join a fast-paced environment that values teamwork and growth.

Qualifications

• Must be at least 18 years old.
• High school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee tasks carried out by Team Members.
• Enforce safety and security policies and procedures.

Skills

Customer Service

Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

Shift Leader - Restaurant 202108 - 6001 Miller Road, Columbus, GA 31907 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Assign and oversee tasks carried out by Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as per Shift Awareness Checklists.
8. Follow proper procedures for food preparation, receiving, handling, and storage, including rotation and icing procedures.
9. Maintain professional and ethical leadership behaviors at all times.
10. Ensure punctuality of all employees for their shifts.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdown for proper polling.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

1. If you're hungry for a career that's fun, fast-paced, and full of opportunity, then you've come to the right place. At Church's, we're more than a quick service restaurant. We serve real comfort food that makes a difference. For over 60 years, our restaurant has been a place where hardworking people can advance and achieve great things by serving others.

2. Church's Chicken is an equal opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.