Shift Leader - Restaurant 202069 - 515 Bell Road, Antioch, TN 37013

Nashville Bar; Antioch (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading fast-food chain is seeking a Restaurant Leader in Antioch, TN, to ensure exceptional customer service and team performance. The role involves coaching Team Members, maintaining food safety standards, and overseeing daily operations. This position offers growth opportunities in a dynamic environment.

Benefits

Opportunities for growth

Fun, fast-paced work environment

Qualifications

• Must be at least 18 years old.
• Experience in food service or retail is a plus.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor customer service and ensure compliance with service standards.
• Oversee Team Members and assist in food preparation.
• Complete weekly sales reports and manage cash handling procedures.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader, ensuring that Team Members on shift receive proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Oversee that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Handle and store food products correctly, ensuring proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure punctuality of employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdown for accurate restaurant polling.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.