Shift Leader - Restaurant 201477 - 2401 Main St Dickinson, TX 77539

Church's Chicken; Dickinson (ND); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic restaurant leader to ensure outstanding customer experiences. This role involves coaching and developing team members, ensuring compliance with operational procedures, and maintaining high standards of service. The ideal candidate will thrive in a fun, fast-paced environment and will have opportunities for growth within the company. If you are passionate about leadership and customer service, this position is perfect for you!

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Reports and other forms accurately.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assist Team Members in preparing quality products and maintaining a clean restaurant.

Skills

Customer Service

Team Leadership

Food Safety

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other forms accurately for the shift.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly through correct closedown of the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, age, disability, or genetic information.