Shift Leader - Restaurant 201042 - 5410 Bessemer Super Hwy, Midfield, AL 35228

Church's Chicken in; Bessemer (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading company in the fast-food industry is seeking a Shift Leader to provide coaching and development to Team Members, ensuring an outstanding customer experience. This role involves monitoring service quality, overseeing team tasks, and adhering to safety protocols. Ideal candidates will have a high school diploma and food safety certification, with opportunities for career growth in a dynamic environment.

Qualifications

• Must be at least 18 years old.
• Complete Weekly Sales Report and other shift-related forms.
• Possess a valid Driver's License and proof of insurance.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and oversee tasks carried out by Team Members.
• Perform opening and closing duties as per Shift Awareness Checklists.

Skills

Customer Service

Team Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety certification

Job description

Shift Leader - Restaurant 201042 - 5410 Bessemer Super Hwy, Midfield, AL 35228

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader, providing coaching, training, and development to Team Members during shifts to ensure an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all menu products are prepared and served according to standard procedures.
3. Assign and oversee tasks carried out by Team Members.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as per Shift Awareness Checklists.
8. Follow proper procedures for food preparation, receiving, handling, and storage, including rotation and icing.
9. Maintain professional and ethical leadership behaviors.
10. Ensure on-time attendance of all employees during shifts.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. recommended.
• ServSafe food safety certification is recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, Cash and Inventory worksheet, and other shift-related forms with accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure correct nightly POS system shutdown procedures.
• Adhere to cash handling and security protocols, including cash counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we offer a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.