Shift Leader - Restaurant 200496 - 311 West Fairview Avenue, Montgomery, AL 36105

Church's Chicken; Montgomery (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company where you can lead a dynamic team in a fast-paced restaurant environment. As a restaurant leader, you'll ensure that every customer receives exceptional service while coaching and developing your Team Members. Your role will involve maintaining high standards for food preparation and safety, enforcing policies, and managing daily operations. This is an exciting opportunity to make a real impact in a well-established restaurant that values hard work and dedication. If you're passionate about food and service, this role is perfect for you.

Qualifications

• Must be at least 18 years old.
• Possess a valid Driver's License and access to a vehicle.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members to prepare quality products and maintain a clean restaurant.
• Complete Weekly Sales Reports and ensure accuracy.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other forms as required for the shift, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure the restaurant polls nightly through correct POS system shutdown procedures.
• Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, voids, large bill drops, and maintaining proper cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

At Church's, we're committed to providing a fun, fast-paced environment full of opportunities. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hard-working people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer. We make hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.