Shift Leader - Restaurant 200484 - 3525 N. Grand Blvd., St. Louis, MO 63107

Church's Chicken in; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader to oversee operations and ensure excellent customer service at their St. Louis location. The ideal candidate will provide coaching and training to Team Members, maintain compliance with safety standards, and support daily operations. This role offers opportunities for growth in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Complete Shift Leader certification program.

Responsibilities

• Monitor customer service and ensure compliance with standards.
• Assign tasks and oversee Team Members' activities.
• Perform opening and closing duties.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Food Safety Certification

Job description

Shift Leader - Restaurant 200484 - 3525 N. Grand Blvd., St. Louis, MO 63107

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary: To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Assign and oversee activities carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as per the Shift Awareness Checklists.
• Follow proper procedures for the preparation, handling, and storage of food products, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors.
• Ensure punctual attendance of employees for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety certification is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly POS system shutdowns are performed correctly.
• Adhere to cash handling and security procedures, including sales counts, drawer management, POS deletions, over-rings, voids, large bill drops, and cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity, making hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.