Shift Leader - Restaurant 200484 - 3525 N. Grand Blvd., St. Louis, MO 63107

Church's Chicken; St. Louis (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a Restaurant Shift Leader to ensure exceptional customer service and team development. This role involves coaching team members, managing food safety, and ensuring compliance with operational standards. The ideal candidate will demonstrate strong leadership skills and a commitment to maintaining a clean and efficient restaurant environment. Join a fun and fast-paced team where growth opportunities abound, and your contributions will make a significant impact on customer satisfaction and team performance.

Qualifications

• Must be at least 18 years of age.
• Complete Weekly Sales Reports and ensure accuracy.

Responsibilities

• Monitor and ensure prompt, friendly customer service.
• Assist Team Members in preparing quality products and maintaining cleanliness.

Skills

Customer Service

Food Safety

Leadership

Inventory Management

Education

High School Diploma or G.E.D.

ServSafe Food Safety Training

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with proper coaching, training, and development to deliver an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation, handling, and storage of food products, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of each employee for shifts.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-related forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly restaurant polling by correctly closing down the POS system.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and make hiring decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.