Shift Leader - Restaurant 200357 - 1805 Hamilton Road, Columbus, GA 31904

Church's Chicken in; Columbus (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food chain is seeking a Shift Leader to oversee restaurant operations and ensure exceptional customer service. The ideal candidate will provide coaching to Team Members, enforce safety policies, and manage daily operations, ensuring a positive dining experience for guests. This role offers a dynamic work environment with opportunities for growth and development.

Qualifications

• Must be at least 18 years of age.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety training highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all menu products are prepared and served according to standard procedures.
• Assist Team Members as necessary to maintain a clean restaurant.

Skills

Customer Service

Leadership

Food Safety

Cash Handling

Education

High school diploma or G.E.D.

ServSafe food safety training

Job description

Shift Leader - Restaurant 200357 - 1805 Hamilton Road, Columbus, GA 31904 (Finance)

Reports To (Title): Restaurant General Manager

Department: Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Ensure that assigned job activities are carried out by Team Members.
4. Assist Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as required on the Shift Awareness Checklists.
8. Follow proper procedures for the preparation of all menu items.
9. Follow procedures for receiving, handling, and storage of food products, including rotation and icing procedures.
10. Maintain professional and ethical leadership behaviors at all times.
11. Ensure on-time attendance by each employee for the shift.
12. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

1. Must be at least 18 years of age.
2. High school diploma or G.E.D. highly recommended.
3. ServSafe food safety training highly recommended.

Position Qualifications/Functional Skills:

1. Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift, ensuring accuracy.
2. Enter inventory and payroll data into the POS system as required.
3. Ensure the restaurant polls nightly by correctly closing down the POS system.
4. Adhere to cash handling and security procedures, including cash sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and maintaining cash levels.
5. Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
6. Successfully complete the Shift Leader certification program.

Church's is committed to providing a fun, fast-paced environment loaded with opportunities. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can get ahead and do amazing things by serving others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.