Shift Leader - Restaurant 200357 - 1805 Hamilton Road, Columbus, GA 31904

Church's Chicken; Columbus (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the fast-food sector seeks a dedicated Restaurant Leader to guide Team Members in delivering exceptional customer experiences. This role involves ensuring compliance with operational standards, coaching staff, and maintaining a clean and efficient restaurant environment. With a focus on teamwork and quality service, you will play a crucial part in creating a welcoming atmosphere for guests. Join a dynamic team where your leadership will foster growth and success in a fast-paced setting, making a difference in the lives of customers and employees alike.

Qualifications

• Must be at least 18 years of age.
• Valid Driver's License and access to a vehicle during shifts.

Responsibilities

• Ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products.
• Perform opening and closing duties as required.

Skills

Customer Service

Food Safety

Team Leadership

Cash Handling

Education

High School Diploma or G.E.D.

ServSafe Certification

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching, training, and development necessary to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that job assignments and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storage of food products, including proper rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance by each employee for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Report, Bank deposit slips, the Cash and Inventory worksheet, and other forms as required for the shift. Ensure accuracy of paperwork.
• Enter inventory and payroll into the POS system as required.
• Ensure the restaurant polls nightly by correctly closing the POS system.
• Adhere to established cash handling and security procedures, including cash sales counts, drawer bank counts, drawer assignments, POS deletions, over-rings, and voids, large bill drops, and cash levels in the drawer.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We make real comfort food that makes a difference in people's lives. Over 60 years, our restaurant has been a place where hardworking people can succeed and serve others.

Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.