Shift Leader - Restaurant 200237 - 1801 Carolina Ave., Bessemer, AL 35020

Church's Chicken in; Bessemer (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast-food restaurant seeks a Shift Leader to oversee operations, train Team Members, and ensure excellent customer service. The role involves managing daily activities, adhering to safety procedures, and maintaining high standards of food quality. Ideal candidates will possess leadership skills and food safety certifications.

Qualifications

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety certification highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assign and supervise Team Members' activities and job responsibilities.
• Perform opening and closing duties as outlined.

Skills

Customer Service

Leadership

Food Safety

Education

High school diploma or G.E.D.

ServSafe food safety certification

Job description

Shift Leader - Restaurant 200237 - 1801 Carolina Ave., Bessemer, AL 35020 (Finance)

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader, ensuring Team Members receive coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

1. Monitor and ensure prompt, friendly, and courteous customer service.
2. Ensure all Church's menu products are prepared and served according to standard procedures.
3. Assign and supervise Team Members' activities and job responsibilities.
4. Assist Team Members in preparing quality products, providing service, and maintaining cleanliness.
5. Demonstrate proper procedures for Team Members to follow.
6. Enforce safety and security policies and procedures.
7. Perform opening and closing duties as outlined in the Shift Awareness Checklists.
8. Follow proper procedures for preparing menu items and handling food products, including storage and rotation.
9. Maintain professional and ethical leadership behaviors.
10. Ensure punctuality of all employees for shifts.
11. Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years old.
• High school diploma or G.E.D. highly recommended.
• ServSafe food safety certification highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other required forms accurately.
• Enter inventory and payroll data into the POS system as needed.
• Ensure nightly POS system shutdown for proper polling.
• Adhere to cash handling and security procedures, including cash counts, drawer management, POS deletions, over-rings, voids, large bill drops, and maintaining appropriate cash levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and proof of insurance.
• Successfully complete the Shift Leader certification program.

Additional Information:

If you're hungry for a career that's fun, fast-paced, and full of opportunity, Church's offers a place to grow. We make real comfort food that makes a difference in people's lives. For over 60 years, our restaurant has been a place where hardworking people can advance by serving others.

Church's Chicken is an equal employment opportunity employer, making hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other factor prohibited by law.