Shift Leader - Restaurant 200237 - 1801 Carolina Ave., Bessemer, AL 35020

Church's Chicken; Bessemer (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Restaurant Leader to oversee operations and ensure an outstanding customer experience. In this dynamic role, you will coach and develop Team Members while ensuring compliance with company policies. Your responsibilities will include monitoring service quality, assisting with food preparation, and maintaining a clean environment. This position offers a fun, fast-paced career with opportunities for growth and development, making it perfect for those who thrive in a team-oriented atmosphere. Join us and make a meaningful impact in the restaurant industry!

Qualifications

• Must be at least 18 years of age.
• ServSafe food safety training is highly recommended.

Responsibilities

• Monitor and ensure prompt, friendly, and courteous customer service.
• Assist Team Members in preparing quality products and maintaining a clean restaurant.
• Enforce safety and security policies and procedures.

Skills

Customer Service

Team Leadership

Food Safety

Cash Handling

Education

High School Diploma or G.E.D.

Tools

POS System

Job description

Reports To (Title):

Restaurant General Manager

Department:

Field Operations

Job Summary:

To serve as a restaurant leader and ensure that Team Members on shift receive proper coaching, training, and development to provide an outstanding customer experience at Church's. Ensure compliance with all Cajun Operating Company policies and procedures as set forth by the company.

Key Duties/Responsibilities:

• Monitor and ensure prompt, friendly, and courteous customer service.
• Ensure all Church's menu products are prepared and served according to standard procedures.
• Ensure that assigned tasks and activities are carried out by Team Members.
• Assist Team Members in preparing quality products, providing service, and maintaining a clean restaurant.
• Demonstrate proper procedures for Team Members to follow.
• Enforce safety and security policies and procedures.
• Perform opening and closing duties as required on the Shift Awareness Checklists.
• Follow proper procedures for the preparation of all menu items.
• Follow procedures for receiving, handling, and storing food products, including rotation and icing procedures.
• Maintain professional and ethical leadership behaviors at all times.
• Ensure on-time attendance of all employees for the shift.
• Perform other duties as assigned.

Position Requirements (Education, Qualifications, Experience):

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe food safety training is highly recommended.

Position Qualifications/Functional Skills:

• Complete Weekly Sales Reports, Bank deposit slips, Cash and Inventory worksheets, and other shift-required forms, ensuring accuracy.
• Enter inventory and payroll data into the POS system as required.
• Ensure nightly closing of the POS system for accurate restaurant polling.
• Adhere to cash handling and security procedures, including sales counts, drawer bank counts, POS deletions, over-rings, voids, large bill drops, and cash drawer levels.
• Possess a valid Driver's License, have access to a vehicle during shifts, and provide proof of insurance.
• Successfully complete the Shift Leader certification program.

Church's offers a fun, fast-paced career with opportunities for growth. We are committed to equal employment opportunity and make employment decisions without regard to race, color, religion, sex, national origin, age, disability, or genetic information.