Shift Leader: Quick-Service Team Captain

Applebee's; Harlingen (TX); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

401K, HSA, medical, dental benefits

Paid Training

Complimentary meals on duty

Daily Pay Option

Opportunities for advancement

Résumé du poste

Workstream is seeking a Shift Leader for their Popeyes location in Harlingen, Texas. The role involves supporting daily operations, assisting with team management, and delivering outstanding customer service. Candidates should have a minimum of one year experience in the Quick Service Restaurant industry and possess strong leadership and communication skills. Competitive compensation and benefits, including paid training and opportunities for advancement, are also offered.

Qualifications

• Minimum of 1 year experience in Quick Service Restaurant (QSR).
• Availability to work evenings, weekends, and holidays.
• Strong knowledge of team leadership.

Responsabilités

• Support the General and Assistant Manager with daily operations.
• Deliver exceptional customer service to guests.
• Assist team members with performance and training.

Connaissances

Team leadership

Conflict resolution

Customer service

Communication skills

Formation

High School Diploma or GED

Outils

POS system familiarity

Description du poste

WE WANT YOUR VOICE AT OUR TABLE.

Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re committed to fostering an inclusive culture that embodies the expansive nature of our brand and empowers team members from diverse backgrounds and experiences to reach their full potential.

What You’ll Get (Benefits):

EVERYONE BELONGS

• Competitive compensation and eligibility for a performance bonus – we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Paid Training – we aim to set you up for success!
• Complimentary meals while on duty – Better Ingredients. Better Pizza! 50% off meals while on duty.
• Daily Pay Option – Access your earnings before payday with our Earned Wage app.
• Rain Card Pay Option - Access your earnings before payday with our Earned Wage App.
• Opportunities for advancement and growth within our organization – Join a team that encourages building lifelong friendships and memories.

What You’ll Do (Responsibilities):

As a Shift Leader, you’ll oversee restaurant operations during your shift to ensure quality products, great customer service, and strong team performance. You’ll lead by example, support company policies and procedures, and help maintain compliance with all safety and business standards while keeping the restaurant profitable and running smoothly.

What You’ll Bring (Requirements):

• A minimum of 1 year of experience in the Quick Service Restaurant (QSR) industry is required.
• A High School Diploma or GED is preferred.
• Familiarity with a POS system and ServSafe certification is preferred.
• Availability to work within open hours (e.g. evenings, holidays, weekends).
• Strong knowledge of team leadership and positive conflict resolution.
• Exceptional written and verbal communication skills.
• Able to withstand the physical demands a restaurant environment holds.

We are an Equal Opportunity Employer.

WE WANT YOUR VOICE AT OUR TABLE.
Culture, Talent, Marketplace - These principles are Papa John’s strength and competitive advantage. We’re all about creating an inclusive culture that reflects the expansive nature of our brand and encourages team members from all backgrounds and experiences to be the best they can be.