Shift Leader: Path to Store AGM & Team Empowerment

America's Pizza Company, LLC; Harriman (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

America's Pizza Company, LLC is seeking a Shift Lead to support the Restaurant General Manager and Store Assistant General Manager in daily restaurant operations. The role focuses on maintaining product quality, customer service, and overall supervision during assigned shifts.

The Shift Lead will help manage associates, monitor service standards, and assist with opening/closing duties. This developmental position aims to prepare candidates for future Store Assistant General Manager roles.

Qualifications

• Sound judgment and decision making.
• Ability to lead with respect and integrity.
• Detail-oriented and organized.
• Strong interpersonal and communication skills.
• Maintaining a high performance and accountable culture.
• Ability to motivate and empower a team to deliver the best.
• Self-driven and flexible.
• Microsoft Office Suite proficiency.

Responsibilities

• Support the Restaurant General Manager with the responsibility and management of all associates during assigned shifts
• Ensures food, beverage and service quality meet or exceed standards
• Monitoring all service equipment
• Performing closing and/or opening duties
• Train and motivate fellow associates
• Anticipating customer needs and addressing customer concerns
• Performing any or all of the following duties, as directed by the Restaurant General Manager: preparing/transporting deposits, assisting with labor scheduling and product projections and financials for the store with manager approval.
• Ensures a safe working and customer experience environment
• Ensuring compliance with all company policies.
• Contributing to a positive team environment through attitude and example
• Other duties, as needed.

Skills

Decision making

Leadership

Interpersonal skills

Communication

Detail oriented

Team motivation

Self-driven

Tools

MS Office

Job description

America's Pizza Company, LLC is seeking a Shift Lead to support the Restaurant General Manager and Store Assistant General Manager in daily restaurant operations. The role focuses on maintaining product quality, customer service, and overall supervision during assigned shifts.

The Shift Lead will help manage associates, monitor service standards, and assist with opening/closing duties. This developmental position aims to prepare candidates for future Store Assistant General Manager roles.