Shift Leader / Manager

Dunkin'; Walnut Creek (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Dunkin' franchisee is hiring a Shift Leader to coach Crew Members, ensure brand standards, and deliver a great guest experience. The role includes setting goals, assigning tasks, and motivating the team with timely feedback.

There is significant growth potential as plans call for 14+ new locations in the area, with full-time and management opportunities for high performers. Full-time staff are eligible for healthcare benefits.

Qualifications

• Experience in a supervisory or lead role is a plus.
• Strong communication and guest service skills are essential.

Responsibilities

• Coach Crew Members during shift to meet operational Brand standards and deliver a friendly guest experience.
• Set goals, provide job assignments, and motivate team while giving timely feedback.

Skills

Leadership

Customer service

Communication

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

There is lots of growth potential within our organization. We are planning to open 14+ locations in the area and there are full-time and management positions available for those who perform exceptionally.

Full time employees are eligible for healthcare benefits.