Shift Leader — Lead, Train & Energize a Fast-Paced Team

East Aurora NY; East Aurora (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Dental, Medical and Vision insurance

Weekly pay with paid training

Flexible schedules

Career advancement opportunities

401k matching

Competitive pay including tips

Job summary

Jersey Mike's MC Branded is seeking a Shift Leader to oversee store operations, supervise team members during shifts, and uphold service standards. You will execute rushes, manage cash, resolve conflicts, and ensure equipment reliability while delivering a high-quality customer experience.

The role offers flexible scheduling, growth opportunities, and a competitive hourly pay range with tips. Training is provided to develop leadership and operational excellence.

Qualifications

• Core values alignment with Give, Build Great Relationships, Have Fun, Grow, and be reliable.
• Desire to impact others.
• QSR experience preferred but not required.

Responsibilities

• Provide direction and feedback to workers during shifts
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

Skills

Core Values Alignment

Impact others

QSR experience

Job description

Jersey Mike's MC Branded is seeking a Shift Leader to oversee store operations, supervise team members during shifts, and uphold service standards. You will execute rushes, manage cash, resolve conflicts, and ensure equipment reliability while delivering a high-quality customer experience.

The role offers flexible scheduling, growth opportunities, and a competitive hourly pay range with tips. Training is provided to develop leadership and operational excellence.