Shift Leader: Fast-Paced Team Coach & Operations

Hamburg NY; Town of Hamburg (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Flexible schedules

Career advancement opportunities

401k matching

Insurance benefits

Job summary

Jersey Mike's MC Branded in Hamburg, NY is seeking a Shift Leader to oversee daily operations and lead a fast-paced team during assigned shifts. You will execute rushes, manage cash handling, resolve conflicts, and ensure a smooth, friendly customer experience.

The role emphasizes developing team members, maintaining health and safety standards, and cultivating a positive work environment. Prior QSR experience is helpful, and we offer paid training, full/part-time options, flexible schedules,

Qualifications

• Symbolize our Core Values - Give, Build Great Relationships, Have Fun, Have a Desire for Growth, Be reliable.
• Desire to impact others.
• QSR experience preferred but not required

Responsibilities

• Provide direction and feedback to workers during shifts
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

Skills

Core values alignment

Customer service mindset

Desire to impact others

Job description

Jersey Mike's MC Branded in Hamburg, NY is seeking a Shift Leader to oversee daily operations and lead a fast-paced team during assigned shifts. You will execute rushes, manage cash handling, resolve conflicts, and ensure a smooth, friendly customer experience.

The role emphasizes developing team members, maintaining health and safety standards, and cultivating a positive work environment. Prior QSR experience is helpful, and we offer paid training, full/part-time options, flexible schedules,