Shift Leader: Lead Teams & Elevate Guest Experience

McDonald's; Upland (CA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s is seeking a Shift Manager in California to oversee daily restaurant operations and supervise crew schedules while ensuring exceptional guest experiences. You will lead with strong customer service, uphold food safety and cleanliness standards, and act decisively on safety, inventory, and profitability. The role emphasizes training, learning, and driving high performance across the team.

Join a fast-paced environment with opportunities for advancement and comprehensive benefits.

Qualifications

• Passion for helping and serving others.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead the experience: Handle and oversee crew schedules.
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience.
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards.
• Take action first: Take measures around safety, security, inventory, and profitability.
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant.
• Be results oriented: Drive and expect a high level of performance from the team.

Skills

Leadership

Customer service

Communication

Teamwork

Job description

McDonald’s is seeking a Shift Manager in California to oversee daily restaurant operations and supervise crew schedules while ensuring exceptional guest experiences. You will lead with strong customer service, uphold food safety and cleanliness standards, and act decisively on safety, inventory, and profitability. The role emphasizes training, learning, and driving high performance across the team.

Join a fast-paced environment with opportunities for advancement and comprehensive benefits.