Shift Leader: Lead Teams as We Grow

Dunkin'; Walnut Creek (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Dunkin' franchisee is hiring a Shift Leader to coach Crew Members, ensure brand standards, and deliver a great guest experience. The role includes setting goals, assigning tasks, and motivating the team with timely feedback.

There is significant growth potential as plans call for 14+ new locations in the area, with full-time and management opportunities for high performers. Full-time staff are eligible for healthcare benefits.

Qualifications

• Experience in a supervisory or lead role is a plus.
• Strong communication and guest service skills are essential.

Responsibilities

• Coach Crew Members during shift to meet operational Brand standards and deliver a friendly guest experience.
• Set goals, provide job assignments, and motivate team while giving timely feedback.

Skills

Leadership

Customer service

Communication

Job description

Dunkin' franchisee is hiring a Shift Leader to coach Crew Members, ensure brand standards, and deliver a great guest experience. The role includes setting goals, assigning tasks, and motivating the team with timely feedback.

There is significant growth potential as plans call for 14+ new locations in the area, with full-time and management opportunities for high performers. Full-time staff are eligible for healthcare benefits.