Shift Leader: Lead Team, Elevate Service

Jersey Mike’s Subs - Oro Valley; Oro Valley (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fun Work Atmosphere

Flexible Hours

Team Member Meal Discounts

Advancement Opportunities

TIPS

Job summary

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs in Oro Valley is hiring a Shift Leader to support daily restaurant operations and guest service.

You will coach staff, ensure food quality, handle cash, and contribute to the Jersey Mike's experience, with flexible hours and opportunities for advancement. Requirements include a high school diploma, 6 months restaurant experience, ServSafe eligibility, and reliable transportation.

Qualifications

• High school diploma or equivalent.
• 6 months restaurant experience preferred.
• Must be at least 18 years old.
• Reliable transportation required.
• Ability to open or close the store as needed.
• ServSafe certification or eligibility.

Responsibilities

• Coach staff to deliver outstanding customer service.
• Produce high quality food and maintain safety standards.
• Deliver the Jersey Mike’s experience to guests.
• Handle cash and ensure accurate transactions.
• Follow the Learning Management System training.
• Develop others for growth and career progression.
• Enforce store policies and procedures.
• Participate in local marketing initiatives.
• Help build sales and guest satisfaction.
• Maintain cleanliness and sanitation throughout the shift.
• Maintain proficiency across all four restaurant positions.
• Communicate effectively with team and leadership.
• Demonstrate a sense of urgency in operations.

Skills

Customer service

Team leadership

Communication

Education

High school diploma or equivalent

Job description

Valley Subs of Arizona, LLC DBA Jersey Mike's Subs in Oro Valley is hiring a Shift Leader to support daily restaurant operations and guest service.

You will coach staff, ensure food quality, handle cash, and contribute to the Jersey Mike's experience, with flexible hours and opportunities for advancement. Requirements include a high school diploma, 6 months restaurant experience, ServSafe eligibility, and reliable transportation.