Shift Leader: Lead Team, Boost Efficiency, Earn Bonus

WhiteWater Express Car Wash; Humble (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Company-paid holidays

Life insurance

Career advancement

Free weekly car washes

Job summary

WhiteWater Express Car Wash is hiring for a Shift Leader to help oversee daily shift activities and ensure the team performs their duties safely and efficiently. You will assist management with incident reporting, equipment maintenance, and training. The role emphasizes leadership, customer service, and adherence to safety policies.

The position offers full-time hours and opportunities for growth within a rapidly expanding car-wash brand, with a focus on teamwork and operational excellence.

Qualifications

• Strong team player with leadership abilities to guide and support colleagues.
• Comfortable working outdoors in all weather conditions, including evenings and weekends.
• Physically capable of lifting up to 50 pounds and standing or moving for extended periods.
• Detail-oriented with a focus on delivering high-quality service and maintaining safety standards.
• Ability to foster a welcoming, fun, and customer-focused environment that drives business and team success.
• Adherence to all safety protocols, including proper handling of chemicals per safety guidelines.
• Must successfully pass a background check.

Responsibilities

• Foster a team-oriented environment where every employee feels empowered to take initiative and lead.
• Cultivate a positive, customer-focused workplace by supporting team growth and leadership development.
• Address and resolve concerns, including incident reporting, to ensure a seamless experience.
• Monitor and adjust equipment, wash package functions, and tunnel performance to optimize efficiency.
• Uphold company policies, enforce safety protocols, and ensure all employees complete required safety training.
• Provide customers with information on wash products, packages, wash books, and membership plans.
• Assist customers with membership account updates and issue resolution.
• Oversee store opening and closing procedures, ensuring all tasks are completed correctly.
• Learn car wash chemistry, product interactions, and their impact on wash quality.
• Identify and resolve wash quality issues caused by chemical imbalances or other factors.
• Communicate areas of improvement for the location, team, and company to management.
• Administer customer feedback surveys during each shift to maintain high-quality service standards.

Skills

Team leadership

Customer focus

Safety compliance

Outdoor work

Weightlifting capability

Communication

Problem solving

Reliability

Job description

WhiteWater Express Car Wash is hiring for a Shift Leader to help oversee daily shift activities and ensure the team performs their duties safely and efficiently. You will assist management with incident reporting, equipment maintenance, and training. The role emphasizes leadership, customer service, and adherence to safety policies.

The position offers full-time hours and opportunities for growth within a rapidly expanding car-wash brand, with a focus on teamwork and operational excellence.