Shift Leader — Lead, Coach, and Grow into Management

Marco's Pizza; Savannah (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Sign-on bonus

Tip share

Leadership training

Promotion opportunities

Flexible FT/PT opportunities

Job summary

Marco's Pizza is seeking motivated Shift Leaders to guide our restaurant teams. You will lead shifts, deliver exceptional service, maintain quality, and help the team run smoothly while growing into future management roles.

We offer full-time and part-time positions with hands-on leadership training, potential promotions, and a $500 sign-on bonus for eligible new hires. Compensation starts at $15–$16 per hour plus tip share.

Qualifications

• Positive attitude and strong work ethic.
• Dependability, punctuality, and responsibility.
• Strong communication and customer-service skills.
• Ability to lead by example and motivate others.
• Confident making decisions in a fast-paced environment.
• Willingness to coach, develop, and support teammates.
• Ability to take ownership and solve problems.
• Availability during peak business hours, including evenings, weekends, and holidays as needed.
• Desire to continue learning and growing as a leader.
• Previous restaurant or leadership experience is preferred, but not required.

Responsibilities

• Lead and support restaurant team during assigned shifts.
• Set the example for great customer service, teamwork, and work ethic.
• Help train, coach, and develop team members.
• Communicate expectations and hold team members accountable.
• Create a positive, respectful, and productive work environment.
• Help ensure shifts run smoothly, efficiently, and safely.
• Assign positions and responsibilities to team members.
• Monitor order accuracy, ticket times, food quality, and customer service.
• Step in and support teammates wherever help is needed.
• Complete opening, shift-change, and closing procedures.
• Communicate important operational information to restaurant management.
• Ensure pizzas and other menu items meet Marco's quality standards.
• Maintain proper food preparation, portioning, and food-safety procedures.
• Provide friendly, welcoming, and professional customer service.
• Help resolve customer concerns and make things right.
• Maintain a clean, organized, and safe restaurant.

Skills

Leadership

Customer service

Communication

Dependability

Coaching

Job description

Marco's Pizza is seeking motivated Shift Leaders to guide our restaurant teams. You will lead shifts, deliver exceptional service, maintain quality, and help the team run smoothly while growing into future management roles.

We offer full-time and part-time positions with hands-on leadership training, potential promotions, and a $500 sign-on bonus for eligible new hires. Compensation starts at $15–$16 per hour plus tip share.