Shift Leader: Lead a Fast-Paced Team + Paid Training

Dunkin 334 Waverly Street Donuts LLC; Framingham (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Paid training

Medical insurance

Dental insurance

Vision insurance

Life insurance

ADP discounts

Hotel discounts

Job summary

Northern Management Group is hiring Shift Leaders to join our Dunkin’ franchise network. We operate 27 locations and are actively growing. Immediate openings are available to support our management team on a single shift and provide exceptional customer service.

You’ll work within a family‑oriented environment, helping to lead a fast‑paced team, drive smooth daily operations, and support training and staff development. Competitive pay, benefits, and advancement opportunities are included.

Qualifications

• Previous Fast Food/Quick Service Restaurant experience.
• Strong customer service skills.
• Able to communicate clearly with customers and team.

Responsibilities

• Assist management on a single shift.
• Deliver friendly, efficient service to customers.
• Support training and onboarding of new team members.
• Maintain cleanliness and store standards.

Skills

Customer service

Verbal communication

Written communication

Self-starter

Team leadership

Job description

Northern Management Group is hiring Shift Leaders to join our Dunkin’ franchise network. We operate 27 locations and are actively growing. Immediate openings are available to support our management team on a single shift and provide exceptional customer service.

You’ll work within a family‑oriented environment, helping to lead a fast‑paced team, drive smooth daily operations, and support training and staff development. Competitive pay, benefits, and advancement opportunities are included.