Shift Leader: Path to Assistant Manager

Dunkin' Donuts; Cambridge (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Paid training

Medical insurance

Dental insurance

Vision insurance

Life insurance

Accident insurance

Career opportunities

College degree program

Employee discounts

Hotel discounts

Friendly environment

Leadership team

Job summary

Northern Management Group is hiring Shift Leaders to join our growing management team at Dunkin' locations. Immediate openings are available as we operate 27 locations and continue to expand.

This role supports the management team on a single shift and is part of a larger, Inspired Team that believes in promoting from within. We offer competitive pay, paid time off, paid training, and a range of benefits including medical, dental, and voluntary options.

Qualifications

• Friendly, role model who can assist the management team on the operations of a single shift.
• Motivated self-starter with great positive energy.
• Previous fast food/quick service restaurant experience.
• Top notch customer service skills.
• Strong verbal and written communication skills.

Responsibilities

• Assist the management team in the operations of a single shift.
• Deliver excellent customer service and resolve issues on shift.
• Support opening and closing procedures.
• Maintain cleanliness and food safety on shift.
• Contribute to a positive, efficient work environment.

Skills

Friendly role model

Motivated self starter

Top notch customer service

Strong verbal and written comms

Fluent in English

Knowledge of coffees

Leadership

Guest service

Money handling

Job description

Northern Management Group is hiring Shift Leaders to join our growing management team at Dunkin' locations. Immediate openings are available as we operate 27 locations and continue to expand.

This role supports the management team on a single shift and is part of a larger, Inspired Team that believes in promoting from within. We offer competitive pay, paid time off, paid training, and a range of benefits including medical, dental, and voluntary options.