Shift Leader: Paid Training, PTO & Career Growth

Dunkin' Donuts; Ashland (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Paid training

Medical & Dental insurance

Vision, Life, Accident insurance

Career advancement

SNHU college degree program

ADP discounts

Hotel discounts

Friendly environment

Family-oriented culture

Job summary

Northern Management Group is hiring Shift Leaders to join our growing management team at a Dunkin’ location network. We operate 27 Dunkin’ locations and are expanding, offering immediate openings with a focus on internal promotion and career growth.

Shift Leaders will support management on a single shift, deliver exceptional guest service, and participate in training programs. A Fresh Start Bonus may apply for new hires after September 1, 2026.

Qualifications

• Friendly Role Model that can assist the management team in the operations of a single shift
• Motivated Self Starter with great positive energy
• Top Notch Customer Service Skills
• Strong verbal and written communication skills

Responsibilities

• Assist the management team in the operations of a single shift
• Provide excellent customer service and support
• Support training and development of team members

Skills

Friendly role model

Self-starter

Customer service

Verbal & written communication

Leadership

Money handling

Fluent in English

Knowledge of coffees

Food safety

Food preparation

Cleanliness

Guest service

Job description

Northern Management Group is hiring Shift Leaders to join our growing management team at a Dunkin’ location network. We operate 27 Dunkin’ locations and are expanding, offering immediate openings with a focus on internal promotion and career growth.

Shift Leaders will support management on a single shift, deliver exceptional guest service, and participate in training programs. A Fresh Start Bonus may apply for new hires after September 1, 2026.