Shift Leader - Lead a Fast-Paced Team & Guest Experience

Five Guys logo; O’Fallon (MO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Food safety certification preferred

Job summary

Five Guys Operations LLC in O'Fallon, IL is seeking a Shift Leader to run daily operations, supervise the crew, and ensure guest satisfaction. You’ll jump into every station—from cashier to grill—leading by example and delivering fast, accurate service.

We value teamwork, clear communication, and a hands-on leadership style. If you thrive in a fast-paced kitchen environment and want growth opportunities, this is your next step.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Food safety certification (ServSafe) preferred.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication skills

POS systems

Education

High School or better

Job description

Five Guys Operations LLC in O'Fallon, IL is seeking a Shift Leader to run daily operations, supervise the crew, and ensure guest satisfaction. You’ll jump into every station—from cashier to grill—leading by example and delivering fast, accurate service.

We value teamwork, clear communication, and a hands-on leadership style. If you thrive in a fast-paced kitchen environment and want growth opportunities, this is your next step.