Shift Leader: Lead a Fast-Paced Pizza Team (Flexible Hours)

Papa Johns; Baltimore (MD); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Bi-weekly paycheck with direct deposit

Flexible hours

Ongoing training programs

Papa John's retail perks and discounts

Job summary

Papa John’s in Baltimore is seeking a Shift Leader to oversee restaurant operations, lead a fast-paced team, and ensure top-notch customer experiences. You will train and coach teammates, handle guest inquiries, maintain food quality, and coordinate shift activities to keep service smooth.

Ideal candidates bring leadership experience in food service, strong communication and organizational skills, and the flexibility to work nights, weekends, and holidays.

Qualifications

• Availability to work nights, weekends, and holidays as needed.
• Prior experience in the food service industry.
• Leadership experience in a restaurant or service-oriented environment is preferred.

Responsibilities

• Handle customer inquiries and resolve issues in a professional manner.
• Ensure food quality and customer service standards are met.
• Train and coach team members to enhance their skills and performance.
• Supervise and coordinate team members during your shift to ensure smooth operations.
• Assist in inventory management, including placing orders when necessary.

Skills

Communication skills

Organizational skills

Problem-solving

Leadership experience in restaurant /‑

Job description

Papa John’s in Baltimore is seeking a Shift Leader to oversee restaurant operations, lead a fast-paced team, and ensure top-notch customer experiences. You will train and coach teammates, handle guest inquiries, maintain food quality, and coordinate shift activities to keep service smooth.

Ideal candidates bring leadership experience in food service, strong communication and organizational skills, and the flexibility to work nights, weekends, and holidays.