Shift Leader: Lead a Fast-Paced Coffee Team (Flexible Hours)

Scooter's Coffee, LLC; Fort Madison (IA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Free drink per shift

Free Scooters Coffee t-shirt

Discounts off-duty

Cash tips

Upward mobility

Flexible scheduling

No late nights

Job summary

Scooter's Coffee, LLC is hiring a Shift Leader in Fort Madison, IA. The Shift Leader will direct workflow and assist the Store Manager in store operations, modeling barista responsibilities and leading the team when the Store Manager is unavailable.

The role emphasizes delivering excellent customer service and maintaining fast, friendly service in a busy cafe, with opportunities for upward mobility and flexible scheduling.

Qualifications

• Experience leading a café or retail team.
• Strong communication and problem-solving skills.
• Ability to train and onboard new staff.

Responsibilities

• Direct an efficient workflow and assist the Store Manager in daily operations.
• Serve as a role model for barista responsibilities and lead when the Manager is unavailable.
• Maintain high-quality customer experience by following brand recipes and service standards.
• Help onboard and train new team members.
• Develop positive relationships with team and motivate performance.
• Seek opportunities to increase individual and team sales.
• Ensure cash handling and POS procedures are followed accurately.
• Enforce health, safety and sanitation guidelines.
• Open and close the store as a keyholder.
• Demonstrate punctuality, dependability, and adaptability.
• Assist with administrative duties as requested.

Skills

Leadership

Team management

Customer service

Communication

Job description

Scooter's Coffee, LLC is hiring a Shift Leader in Fort Madison, IA. The Shift Leader will direct workflow and assist the Store Manager in store operations, modeling barista responsibilities and leading the team when the Store Manager is unavailable.

The role emphasizes delivering excellent customer service and maintaining fast, friendly service in a busy cafe, with opportunities for upward mobility and flexible scheduling.