Shift Leader: Lead a Fast-Paced Team, Grow & Earn

Catalanocompanies; Jackson (TN); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive hourly pay

Employee Discount

Employee Referral Bonus

Health, Dental, Vision Benefits

401K / Matching

Job summary

A local franchise of a popular coffee chain in Jackson, TN seeks a responsible and experienced Dunkin' Shift Leader. This role involves supporting daily restaurant operations, engaging with guests, and ensuring a high level of customer satisfaction. Applicants should have prior experience in similar roles and possess strong leadership, punctuality, and problem-solving skills. The position offers competitive hourly pay along with benefits such as health insurance, employee discounts, and a 401K matching program.

Qualifications

• Must be 18 years of age or older.
• Previous experience in a similar role preferred.
• Knowledge of restaurant operations and POS functionality.
• Strong decision-making skills under pressure.

Responsibilities

• Support the manager in daily operations.
• Ensure 100% Guest Satisfaction.
• Provide supervision and perform as a member of the crew.
• Assume assigned management duties as required.

Skills

Punctuality

Leadership

Problem-solving

Customer service

Job description

A local franchise of a popular coffee chain in Jackson, TN seeks a responsible and experienced Dunkin' Shift Leader. This role involves supporting daily restaurant operations, engaging with guests, and ensuring a high level of customer satisfaction. Applicants should have prior experience in similar roles and possess strong leadership, punctuality, and problem-solving skills. The position offers competitive hourly pay along with benefits such as health insurance, employee discounts, and a 401K matching program.