Shift Leader – Inspire a Fast-Paced Café Team

The Works Café; Westford (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible hours

60% Employee Meal Discount

Competitive Pay

Medical, Dental, and Vision Insurance

401K with match

Performance-based BONUS opportunities

Up to 20 hours paid to volunteer

Merit-based recognition

Job summary

A community-minded café chain is seeking a Shift Leader in Westford, MA. The role involves training team members, ensuring operational standards, and providing excellent guest service. Candidates should have basic computer skills, leadership experience, and be fluent in English. Benefits include flexible hours, employee meal discounts, and various insurance options. Successful candidates will demonstrate problem-solving skills, work well in a team, and be prepared to handle various physical demands.

Qualifications

• Must stand for extended periods and be able to lift objects up to 50lbs.
• Requires a positive attitude and willingness to learn.
• Ability to assist with training team members.

Responsibilities

• Train and coach café team members.
• Ensure company standards are met during shifts.
• Monitor inventory and manage cash over/short.

Skills

Basic computer skills

Fluent in spoken and written English

Previous leadership experience in retail, restaurant or hospitality

Works well with others in a fast-paced team environment

Guest focused

Problem solving

Job description

A community-minded café chain is seeking a Shift Leader in Westford, MA. The role involves training team members, ensuring operational standards, and providing excellent guest service. Candidates should have basic computer skills, leadership experience, and be fluent in English. Benefits include flexible hours, employee meal discounts, and various insurance options. Successful candidates will demonstrate problem-solving skills, work well in a team, and be prepared to handle various physical demands.