Shift Leader: Hospitality-Driven Team Lead

Sweetgreen; Oakland (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Tips

Competitive wages

Shift to Manager path

Medical, dental, vision

Paid vacation & wellness time

Free meal every shift

401(k)

Team Merch Shop

Job summary

Sweetgreen is seeking a Shift Leader in Oakland to guide daily restaurant operations, coach team members, and uphold quality and hospitality across every shift. You’ll lead with energy, coordinate tasks, and ensure a smooth service flow while maintaining safety standards.

Ideal candidates have 1+ year in a Shift Leader or supervisory role, a passion for teamwork, and a drive to grow into higher leadership within our fast-paced environment.

Qualifications

• Demonstrated leadership or supervisory experience in fast-paced settings.
• Commitment to hospitality, food quality and operational excellence.
• Ability to motivate others and build a positive team culture.
• Stay organized, level-headed, and focused on solutions under pressure.
• Interested in growing into restaurant management and leadership roles.
• Reliable, accountable, and detail-oriented.

Responsibilities

• Lead shifts with a hospitality-first mindset to make guests feel welcomed and heard.
• Keep service running smoothly by managing pace, priorities, and execution across the floor.
• Jump in on any station as needed, modeling strong performance and teamwork.
• Coach and support team members to elevate service, food quality, and standards.
• Uphold food safety, cleanliness, and organization during every shift.
• Communicate clearly, solve problems quickly, and stay calm under pressure.

Skills

Leadership

Hospitality

Teamwork

Organizational skills

Accountability

Growth mindset

Education

1+ year Shift Leader/Supervisor role

Job description

Sweetgreen is seeking a Shift Leader in Oakland to guide daily restaurant operations, coach team members, and uphold quality and hospitality across every shift. You’ll lead with energy, coordinate tasks, and ensure a smooth service flow while maintaining safety standards.

Ideal candidates have 1+ year in a Shift Leader or supervisory role, a passion for teamwork, and a drive to grow into higher leadership within our fast-paced environment.