Shift Leader: Guide Fast-Paced Front & Back of House

Pei Wei; Irving (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Pei Wei is seeking a Shift Leader to oversee daily operations, coach team members, and uphold Pei Wei standards for food quality, safety, cleanliness, and hospitality. The role involves both front-of-house and back-of-house duties and may lead the restaurant in the absence of management.

You will need strong communication, accountability, and the ability to thrive in a fast-paced environment while maintaining guest satisfaction and brand standards.

Qualifications

• High school education or equivalent required; food handler certification may be required.
• Experience leading shifts in a fast-paced restaurant is preferred.
• Strong communication and coaching abilities essential.

Responsibilities

• Lead team members during shifts, coaching and delegating tasks.
• Support front-of-house and back-of-house operations as needed.
• Handle cash and perform register procedures per policy.
• Ensure compliance with food safety and cleanliness standards.

Skills

Leadership

Communication

Team coaching

Customer service

Time management

Cash handling

Food safety knowledge

Education

High School Diploma

GED

Food handler certification

Job description

Pei Wei is seeking a Shift Leader to oversee daily operations, coach team members, and uphold Pei Wei standards for food quality, safety, cleanliness, and hospitality. The role involves both front-of-house and back-of-house duties and may lead the restaurant in the absence of management.

You will need strong communication, accountability, and the ability to thrive in a fast-paced environment while maintaining guest satisfaction and brand standards.