Shift Leader: Guide Crew, Quality & Service

McDonald's Restaurants Limited; Hendersonville (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid vacation

Holidays

Sabbatical

Education benefits

Medical coverage

Dental coverage

Vision coverage

Flexible spending accounts

Disability insurance

Life insurance

Adoption assistance

Matching gifts

Job summary

McDonald’s Restaurants Limited is seeking a Shift Manager to lead shifts at a corporate-owned McDonald’s restaurant. You will supervise crew and other managers, ensure fast, friendly service, and maintain high standards of quality and cleanliness.

The role emphasizes shift planning, performance monitoring, safety, and seamless handovers to the next Shift Manager. Prior leadership experience in fast-paced environments is preferred, with a requirement to be 18+ years old.

Qualifications

• Previous leadership experience in a restaurant, retail or hospitality environment is preferred.
• Ability to supervise shifts and ensure Quality, Service and Cleanliness.
• Strong communication and coaching skills to lead crew and other managers.

Responsibilities

• Lead shifts to ensure fast, accurate, friendly service.
• Monitor performance, safety, security, and profitability during shifts.
• Plan for each shift and prepare the next Shift Manager to run a great shift.

Skills

Leadership

Team management

Communication

Food safety

Customer service

Scheduling

Training

Problem solving

Job description

McDonald’s Restaurants Limited is seeking a Shift Manager to lead shifts at a corporate-owned McDonald’s restaurant. You will supervise crew and other managers, ensure fast, friendly service, and maintain high standards of quality and cleanliness.

The role emphasizes shift planning, performance monitoring, safety, and seamless handovers to the next Shift Manager. Prior leadership experience in fast-paced environments is preferred, with a requirement to be 18+ years old.