Shift Leader – Guest Service & Profitability

Workstream; Milwaukee (WI); On-site; USD 32,000 - 40,000; Full time

Job summary

Workstream is seeking an Hourly Shift Coordinator in Milwaukee, Wisconsin, to oversee restaurant operations during assigned shifts. The role involves driving guest satisfaction, managing inventory, and coaching team members for optimal performance. Candidates should have a high school diploma or GED, and preferably 1-2 years of experience in a quick service restaurant environment. Availability for evenings, weekends, and holidays is essential.

Qualifications

• Must be at least eighteen (18) years of age.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts.

Responsibilities

• Motivates and directs Team Members to exceed guest expectations.
• Sets an example for Team Members by implementing shift plans.
• Ensures that the restaurant upholds operational and brand standards.

Skills

Guest service understanding

Team motivation

Operational efficiency

Education

High School Diploma or GED

2 years of college (preferred)

Job description

Workstream is seeking an Hourly Shift Coordinator in Milwaukee, Wisconsin, to oversee restaurant operations during assigned shifts. The role involves driving guest satisfaction, managing inventory, and coaching team members for optimal performance. Candidates should have a high school diploma or GED, and preferably 1-2 years of experience in a quick service restaurant environment. Availability for evenings, weekends, and holidays is essential.