Hourly Shift Leader: Guest Service & Profitability

Workstream; Oak Creek (WI); On-site; USD 20,664 - 27,552; Full time

Job summary

Workstream in Oak Creek, Wisconsin is seeking an Hourly Shift Coordinator to lead restaurant shifts focused on delivering exceptional guest service and operational performance. The ideal candidate must have a high school diploma (or GED), experience in quick service restaurants, and the ability to work flexible hours including evenings and weekends. Key responsibilities include managing team performance, inventory control, and ensuring adherence to operational standards.

Qualifications

• Must be at least eighteen (18) years of age.
• 1-2 years of previous quick service restaurant experience.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Manage shift operations focusing on sales and profitability.
• Motivate Team Members to exceed guest expectations.
• Perform daily and weekly inventory inspections.

Skills

Guest service principles

Cash control procedures

Inventory management

Leadership skills

Education

High School Diploma or GED

2 years of college preferred

Job description

Workstream in Oak Creek, Wisconsin is seeking an Hourly Shift Coordinator to lead restaurant shifts focused on delivering exceptional guest service and operational performance. The ideal candidate must have a high school diploma (or GED), experience in quick service restaurants, and the ability to work flexible hours including evenings and weekends. Key responsibilities include managing team performance, inventory control, and ensuring adherence to operational standards.