Shift Leader: Guest Satisfaction & Team Development

Blaze Pizza | On The Rise; Des Moines (IA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee meals 1/2 off

Closed Christmas and Thanksgiving

MEC Ins

401K - Illinois locations only (doesn\

Job summary

Blaze Pizza | On The Rise is seeking a Shift Leader to supervise daily restaurant operations, ensuring fast, friendly, and accurate service while aligning with the business plan. You will guide Team Members, enforce Blaze Pizza standards, and help manage guest experiences.

In this role, you will train staff, perform opening/closing duties, handle paperwork, and support management in cost control and guest satisfaction initiatives. Strong communication and leadership are essential.

Qualifications

• Ability to get results through others; takes initiative.
• Organizational, planning and time management skills.
• Ability to comfortably interact with all guests & co-workers.
• Ability to look at the restaurant operations from a guests point of view.
• Ability to meet performance standards for assigned tasks and duties.

Responsibilities

• Plan, organize, and implement all daily operational routines and activities.
• Complete all required administrative duties and daily paperwork including required checklists.
• Support the goals, decisions, and directives of restaurant management and is not insubordinate.
• Follow company guidelines for food and cash controls; follow cost control guidelines to minimize costs; properly use all products, supplies, and equipment.
• Able to supervise and perform opening and closing activities as directed by management.
• Establish an environment of trust with open, direct communication; model a positive example for the team.

Skills

Results oriented

Organizational skills

Time management

Guest interaction

Performance standards

Stamina

Communication

Job description

Blaze Pizza | On The Rise is seeking a Shift Leader to supervise daily restaurant operations, ensuring fast, friendly, and accurate service while aligning with the business plan. You will guide Team Members, enforce Blaze Pizza standards, and help manage guest experiences.

In this role, you will train staff, perform opening/closing duties, handle paperwork, and support management in cost control and guest satisfaction initiatives. Strong communication and leadership are essential.