Shift Leader: Guest Experience & Team Excellence

Arby's; Leland (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

A popular fast-food chain is seeking a Shift Leader in Leland, Mississippi, to assist in managing operations and ensuring exceptional guest service. The ideal candidate will have at least 6 months of supervisory experience in the restaurant or retail sectors. Responsibilities include maintaining service standards, training team members, and ensuring safety compliance. This role offers an opportunity to lead a team and contribute to the chain's sales and profit goals while creating a positive atmosphere for both employees and guests.

Qualifications

• Minimum 6 months supervisory experience in the restaurant or retail industries.

Responsibilities

• Execute systems to ensure a clean and organized restaurant.
• Train team members to provide high-quality service.
• Resolve guest complaints to maintain service standards.
• Operate shifts according to performance and profit standards.
• Ensure safety and security of employees and guests.

Skills

Customer service

Team leadership

Conflict resolution

Job description

A popular fast-food chain is seeking a Shift Leader in Leland, Mississippi, to assist in managing operations and ensuring exceptional guest service. The ideal candidate will have at least 6 months of supervisory experience in the restaurant or retail sectors. Responsibilities include maintaining service standards, training team members, and ensuring safety compliance. This role offers an opportunity to lead a team and contribute to the chain's sales and profit goals while creating a positive atmosphere for both employees and guests.