Shift Leader: Elevate Service, Lead & Inspire Teams

Arby's; Myrtle Beach (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fast food franchise in Myrtle Beach is seeking a Shift Leader to assist in managing operations and provide exceptional guest service. The ideal candidate should have at least 6 months of supervisory experience in the restaurant or retail industry and be able to train team members effectively. Responsibilities include ensuring a well-run shift, resolving guest complaints, and maintaining safety standards. This role is crucial for achieving sales and profit goals while fostering a positive working environment.

Qualifications

• Minimum 6 months experience (supervisory) in the restaurant or retail industries.

Responsibilities

• Ensure a well-run shift and maintain a clean and organized restaurant.
• Assist in training team members to provide high-quality service.
• Resolve guest complaints and maintain high service standards.
• Operate shifts according to performance and profit standards.
• Ensure safety and security for employees and guests.
• Supervise and engage team members for peak performance.

Skills

Team leadership

Customer service

Problem-solving

Training ability

Education

6 months supervisory experience

Job description

A leading fast food franchise in Myrtle Beach is seeking a Shift Leader to assist in managing operations and provide exceptional guest service. The ideal candidate should have at least 6 months of supervisory experience in the restaurant or retail industry and be able to train team members effectively. Responsibilities include ensuring a well-run shift, resolving guest complaints, and maintaining safety standards. This role is crucial for achieving sales and profit goals while fostering a positive working environment.