Shift Leader: Guest Experience & Restaurant Ops

Arby's, Inc.; Stephens City (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus Program

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A leading fast-food franchise is seeking a Shift Manager in Stephens City, VA. The role requires ensuring outstanding service and team direction during shifts. Responsibilities include training staff, managing operations, and achieving goals for service and satisfaction. Ideal candidates should excel in coaching, leadership, and managing food and labor costs. ServSafe certification is necessary. Join us to develop your skills in a goal-oriented company.

Qualifications

• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 50lbs.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Utilizes AES systems to run a great restaurant on all shifts.
• Implements restaurant controls, especially cash and inventory.
• Sets and meets restaurant goals for service, operations and financial results.

Skills

Coaching and Developing others

Leadership

P&L Management

Operations Management

Emotional Resilience and Patience

Managing Food Cost & Labor Cost

Job description

A leading fast-food franchise is seeking a Shift Manager in Stephens City, VA. The role requires ensuring outstanding service and team direction during shifts. Responsibilities include training staff, managing operations, and achieving goals for service and satisfaction. Ideal candidates should excel in coaching, leadership, and managing food and labor costs. ServSafe certification is necessary. Join us to develop your skills in a goal-oriented company.