Shift Manager: Lead Fast-Paced Restaurant Ops & Guest Joy

Arby's, Inc.; Glade Spring (VA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus Program

Full Time & Part Time Shifts

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

A leading fast food franchise in Virginia is seeking a Shift Manager to oversee restaurant operations during shifts. Responsibilities include ensuring exceptional service and guest satisfaction, coaching team members, and implementing controls for cash and inventory. The ideal candidate should excel in leadership, customer service, and emotional resilience. This role offers full-time shifts with benefits like health insurance and a bonus program.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.

Responsibilities

• Ensure team members provide outstanding service to satisfy guests.
• Assist management with training and coaching team members.
• Implement restaurant controls, especially cash and inventory.

Skills

Customer Service

Leadership

Coaching and Developing others

P&L Management

Emotional Resilience

Job description

A leading fast food franchise in Virginia is seeking a Shift Manager to oversee restaurant operations during shifts. Responsibilities include ensuring exceptional service and guest satisfaction, coaching team members, and implementing controls for cash and inventory. The ideal candidate should excel in leadership, customer service, and emotional resilience. This role offers full-time shifts with benefits like health insurance and a bonus program.