Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Dover (DE); On-site; USD 35,000 - 45,000; Full time

Job summary

Summerwood Corporation is seeking a Shift Manager in Dover, DE. This role involves assisting management with daily operations, ensuring high customer service standards, and conducting food safety audits. Responsibilities include coaching crew members and monitoring the quality of food preparation.

The Shift Manager helps maintain operational efficiency in the absence of management and must demonstrate strong customer service skills throughout the shift.

Join a team where excellence and quality are prioritized!

Qualifications

• Ability to drive excellence in customer service.
• Experience with food safety audits.
• Skill in providing coaching and feedback.

Responsibilities

• Maintain fast, accurate service and positive guest relations.
• Share day-to-day cash procedure responsibilities.
• Conduct daily inventory and food safety audits.
• Monitor service speed and resolve bottlenecks.

Job description

Summerwood Corporation is seeking a Shift Manager in Dover, DE. This role involves assisting management with daily operations, ensuring high customer service standards, and conducting food safety audits. Responsibilities include coaching crew members and monitoring the quality of food preparation.

The Shift Manager helps maintain operational efficiency in the absence of management and must demonstrate strong customer service skills throughout the shift.

Join a team where excellence and quality are prioritized!