Shift Leader - Guest Experience & Operations Coach

Summerwood Corporation; Bel Air (MD); On-site; USD 36,000 - 50,000; Full time

Job summary

Summerwood Corporation is looking for a Shift Manager in Bel Air, Maryland. This hourly position focuses on assisting management with operational tasks, ensuring customer satisfaction, and maintaining product quality standards.

Key responsibilities include conducting food safety audits, coaching crew members, and monitoring service speed. Candidates should be prepared to help manage restaurant operations, particularly in the absence of management.

Qualifications

• Ability to maintain fast, accurate service and positive guest relations.
• Experience in conducting food safety audits.
• Skills in providing coaching and feedback to crew members.

Responsibilities

• Assist management with routine administrative and operational tasks.
• Maintain company standards in product quality and safety.
• Conduct daily inventory and reviews of equipment readiness.

Job description

Summerwood Corporation is looking for a Shift Manager in Bel Air, Maryland. This hourly position focuses on assisting management with operational tasks, ensuring customer satisfaction, and maintaining product quality standards.

Key responsibilities include conducting food safety audits, coaching crew members, and monitoring service speed. Candidates should be prepared to help manage restaurant operations, particularly in the absence of management.