Shift Leader: Service & Operations Coach

Summerwood Corporation; Towson (MD); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Medical and dental benefits

401k enrollment

Potential performance bonuses

Job summary

Summerwood Corporation in Towson, Maryland, is seeking a Shift Manager to assist in administrative and operational tasks within the restaurant. The position requires commitment to customer service excellence and adherence to quality standards.

The ideal candidate will ensure smooth operations, conduct daily audits, and provide ongoing training for crew members. Benefits include access to medical, dental, and 401k plans, and potential bonuses for performance.

Qualifications

• Experience in a fast-paced restaurant environment.
• Strong interpersonal skills to relate to crew and customers.
• Ability to manage operational tasks without direct supervision.

Responsibilities

• Assist management in administrative and operational tasks.
• Ensure product quality and customer satisfaction.
• Conduct cash management procedures.
• Perform daily inventory and food safety audits.
• Train crew employees on operational standards.

Skills

Customer service excellence

Food safety and handling

Training and coaching

Inventory management

Operational audits

Job description

Summerwood Corporation in Towson, Maryland, is seeking a Shift Manager to assist in administrative and operational tasks within the restaurant. The position requires commitment to customer service excellence and adherence to quality standards.

The ideal candidate will ensure smooth operations, conduct daily audits, and provide ongoing training for crew members. Benefits include access to medical, dental, and 401k plans, and potential bonuses for performance.